StageAgent for Schools Privacy Policy

Background

Estage Enterprises, inc DBA “StageAgent” is a company that specializes in the creation, marketing, and delivery of high quality educational materials for theatre. StageAgent runs an educational website WWW.STAGEAGENT.ORG on which show research materials, theatre learning modules, quizzes, advice articles, lesson plans, reporting tools, games and other educational materials and content are made available on a subscription basis to educational institutions. The service provided to subscribers on the WWW.STAGEAGENT.ORG website is referred to in this Agreement as “StageAgent for Schools”.

Please read this Privacy Policy carefully before accessing materials or registering on StageAgent for Schools. By visiting or using StageAgent for Schools, you accept and agree to be bound by this Privacy Policy. If you do not accept this Privacy Policy, do not use the Site. Please also review our website Terms, which also governs your use of StageAgent for Schools along with any agreements entered into between you and StageAgent pertaining to your use of the Sites.

The Information We Collect and Use

• StageAgent collects personal data that you voluntarily provide to us when you register for a teacher account on StageAgent or Schools or sign up for our e-newsletter. Personal data may contain your name, email, school name, phone number along with other information you provide.
• StageAgent collects billing information when processing membership payments.
• StageAgent logs visits and use of StageAgent for Schools such as when an authorised student user views or clicks on content or takes a quiz. We use log-ins, cookies, web beacons, device information and internet protocol (“IP”) addresses to identify you, your location, and log your use.
• Information a teacher posts in Class Announcements. If you provide personally identifiable information when you use any of these features, that personal information shall be posted on StageAgent for Schools. You are responsible for your communications, and are responsible for the consequences of their posting.
• In HTML e-mails that we may send to teachers, we may use technical methods for a number of purposes, including determining whether you have opened or forwarded those e-mails and/or clicked on links in those e- mails. These technical methods may enable us to collect and use information in a form that is personally identifiable.

Use of Cookies

We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons, embedded scripts) to help provide you a better, more personalized user experience. These technologies are used to:

• Make the user experience more efficient
• Remember your preferences (e.g., browsing language, account login information)
• Help us understand and improve how visitors use our website

The Options/Settings section of most internet browsers will tell you how to manage the cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings. Please be advised that disabling cookies may impact many of our websites’ features.

Information obtained by third parties:

We use Google Analytics which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.

Accounts provided to you as part of a School or District License.

If you were granted an account on StageAgent.org that was provided to you by your academic institution, then your account may be managed by a school or district administrator who may have access to all of your account information including – but not limited to – all your presentations and reports. In addition, your school or district administrator may be able to:

• Change your password.

• Suspend or terminate access to your account.

• View statistics regarding the use of your account.

• Access, delete or copy your presentations and reports and any other information stored as part of your account.

Based on the license terms agreed between the academic institution and StageAgent, StageAgent.org account holders may be allowed to grant a limited number of Authorised Users, such as students, access to Licensed Materials. These Authorised Users will access the Site via 6-digit access codes provided by the account holder. Authorised Users will not need to separately register for accounts with StageAgent.

When the Site is used as part of the School's educational curriculum, the personal information related to the Authorized Users that is (i) provided to StageAgent by a student or by a School, or (ii) collected by StageAgent during the provision of the Service to a School, may include information defined as “educational records” by the Family Educational Rights and Privacy Act (“FERPA”) or other information protected by similar student data privacy laws. We call this information “Student Records.

Our commitment: We are proud supporters of the Student Privacy Pledge. Our collection and use of Student Records is governed by our contracts with the Schools, by our Privacy Policy, and by applicable privacy laws. For example, we work with Schools to help protect personal information from the Student’s educational record, as required by the Family Educational Rights and Privacy Act (“FERPA”), and to protect the personal information of students under 13 consistent with the Children’s Online Privacy Protection Act (“COPPA”). If you have any questions about reviewing, modifying, or deleting the personal information of an authorised School User accessing the Service through a School partner agreement, please contact your School directly.

• We collect, maintain, use and share Student Records only for an authorized educational and as described in our Privacy Policy, or as directed by the School, the School User and/or the student's parent or legal guardian (a “Parent”).
• We do not disclose Student Records for targeted advertising purposes.
• We do not build a personal profile of a School User other than in furtherance of an educational purpose or as authorized by a Parent.
• We maintain a comprehensive data security program designed to protect the types of Student Records maintained by the Service.
• We will clearly and transparently disclose our data policies and practices to our users.
• We will never sell Student Records unless the sale is part of a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets, in which case we will require the new owner to continue to honor the terms provided in this Privacy Policy or we will provide the School with notice and an opportunity to opt-out of the transfer of Student Records by deleting the Student Records before the transfer occurs.
• We will not make any material changes to our Privacy Policy or contractual agreements that relate to the collection or use of Student Records without first giving notice to the School and providing a choice before the Student Records are used in a materially different manner than was disclosed when the information was collected.

Examples of How StageAgent Uses Your Data

• To create an account for you to access content and services on StageAgent for Schools.
• To respond to your requests or to manage user accounts.
• To receive product feedback and understand our users better in order to improve StageAgent for Schools.
• To monitor the safety and security of StageAgent's services.

Third Party Content and Linked Sites

Third parties provide some of the Content on StageAgent for Schools such as audition notices, the directory of theatre organizations and videos from YouTube. StageAgent makes no representations or warranties as to the completeness, accuracy, adequacy, currency or reliability of any content supplied by third parties and will not be liable for any lack of the foregoing or for any errors or omissions in any content supplied by third parties. In addition, third parties may offer goods, services and other materials to you on StageAgent for Schools. Such dealings are solely between you and the third party. StageAgent will not be responsible for any loss or damage of any sort incurred as the result of any such dealings. StageAgent makes no warranty concerning, is not responsible for and does not endorse any third party provided goods or services, and you agree that any recourse for dissatisfaction or problems with those goods or services will be sought from the third party provider and not from StageAgent.

Descriptions of, or references to products, services or publications within StageAgent for Schools do not imply endorsement by StageAgent of that product, service or publication. StageAgent for Schools may include links to other sites that are not maintained by StageAgent. Websites of those third parties are subject to terms and conditions different from those found here and it is your responsibility to ensure that you have read and understood them. StageAgent is not responsible for the content of those sites, does not endorse those sites, and makes no representations whatsoever concerning the content or accuracy of such other sites. If you decide to access any third party site linked to StageAgent for Schools, you do so entirely at your own risk, and you may be exposed to offensive, indecent or objectionable content. StageAgent shall have no liability for any loss or damage arising from your use of any such sites.

How StageAgent Shares Your Data

StageAgent shares your personal data with third parties only when it is necessary to offer the services offered on the Sites, legally required, or permitted by you.

StageAgent will not use any personally identifiable information to advertise or market third party services to its users, and does not sell or rent such information. We do use the information you provide to us to improve our offerings and to provide you with the best possible experience on our Sites.

We use YouTube's API services in connection with our service to provide certain features. As such, you acknowledge and agree that by using our Sites, you are also bound by Google's Privacy Policy. In addition to the rights set forth in Section 2, you may manage your YouTube API data by visiting Google's security settings page at https://security.google.com/settings/security/permissions.

We may also share your personally identifiable information with law enforcement officials, or other third parties, when we are compelled to do so by a subpoena, court order, or similar legal procedure. In addition, we may share personally identifiable information if we believe in good faith that the disclosure of such information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, to investigate violations of our Terms and Conditions or to the extent necessary to meet national security requirements. If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your personally identifiable information. In such an event, we will require the buyer or transferee to agree to our commitments provided in this Privacy Policy.

StageAgent shall ensure that a contract is in place between it and any third party entity or agent that participates in an onward transfer of personal data from the Sites. The contracts specify that such personal data may only be processed for limited and specified purposes consistent with the consent provided by the individual and that the recipient will provide the same level of protection as stated in the Principles.

Authorized Users

Teachers may grant access to Licensed Material to certain Authorized Users including students of the Institutions, staff of the Institution and contractors of the Institution. StageAgent may track information about these users including login timestamp, pages visited and quiz results.

Class Announcements & Activities

When a teacher posts a class announcement or quiz, the notice may contain personally identifiable information. By posting these notices on StageAgent for Schools, you consent to share the contents with Authorized Users.

Other Parties Designated by You

When using the StageAgent Service, you may share your data with Authorized Users.

Service Providers

From time to time, we may partner with unaffiliated companies or individuals for market research, product development, quality assurance testing, or similar purposes. If these companies or individuals are provided with access to personally identifiable information of students, we will require by contract that they agree to maintain the confidentiality, security and integrity of such information. We also may subcontract with other companies and individuals to do work on our behalf; they may be provided with access to personally identifiable information, but only as needed to perform their functions. We will only contract with third parties that adhere to our strict security and data retention principles.

Data Processors

StageAgent, as a data controller, collects and shares data with different data processors in the following categories:

• Technology and Infrastructure: StageAgent distributes data to processors in order to host, enable and support the StageAgent platform and service.
• Analytics and Reporting: StageAgent distributes data to analytics platforms to better understand user behavior and track key business metrics, in order to provide a better service to its users.
• International Data Transfers: Information, including information collected in the European Economic Area ("EEA") may be transferred, stored and processed by StageAgent and its services providers in the United States and other countries whose data protection laws may be different than the laws of your country. We will protect your personal data in accordance with this Privacy Notice wherever it is processed and take appropriate steps to protect the information in accordance with applicable laws.

California Privacy Rights

California Civil Code Section 1798.83 entitles residents of the State of California to request from a business, with whom that resident has an established business relationship, certain information regarding the types of personal data the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. If you would like to request a copy of this information disclosure from StageAgent, please contact us at privacy@stageagent.com.

How does StageAgent protect information you provide to us?

We have implemented and maintain information technology security measures designed to protect personally identifiable information from unauthorized disclosure to or access by a third party. Your account and associated information is protected by a password, which you should keep secret at all times. We encrypt password information stored in our databases. Although we make concerted efforts to protect personally identifiable information and maintain security, it is not 100% guaranteed. Outages, attacks, unauthorized use, or other factors may compromise the security of user information at any time.

Data Ownership

StageAgent retains a perpetual, irrevocable, worldwide, sublicensable and transferable right to use, publish, display, modify and copy User Provided Content in accordance with the terms of this Privacy Policy, Terms of Use, and any other agreement you have entered into with StageAgent. If a StageAgent.org account owner has granted access to Authorised Users via their account management portal, the account owner shall have the right to access and use any data submitted by the Authorised Users.

Newsletters

StageAgent may offer e-mail newsletters to people who register on StageAgent for Schools and other persons who opt-in to our newsletter. By registering for an account on StageAgent for Schools, you may receive occasional emails about your account, blog articles or about updates to the platform. You may unsubscribe from these emails at any time.

How can you access, change, or delete personally identifiable information?

If you are a parent or student, please contact your school to access, change, or remove any personally identifiable information for students that we have collected from you.

If you have a teacher account, you may contact us at privacy@stageagent.com to access, change or remove personally identifiable information we have collected from you. Please include your full name and e-mail address so that we can better assist you with your inquiry or request.

Please be advised that: (i) requesting the removal of or not providing personally identifiable information may result in the termination, removal, or blocking of your account, registration, or access to the Sites; and (ii) changing personally identifiable information may affect your use of the Sites including the correctness of any results. Once you request a change or removal of your personally identifiable information or your account, we can give you no assurances that such information or account may be retrieved or reopened in the future.

Note that If you are a teacher and choose to delete your account on WWW.STAGEAGENT.ORG, the information associated with your account along with Authorized Users you have added will be deleted.

Will there be changes to our Privacy Policy?

We expect to amend our Privacy Policy from time to time as we change the registration procedure, possibly introduce or alter our offerings, change levels of user participation, or release new features. In the event of material changes, StageAgent will provide notice by means that are reasonable under the circumstances, such as sending an email to teachers. Your continued use of the Sites following the posting of changes to this Privacy Policy means you accept those changes. Please review this Privacy Policy on a regular basis as your use of the Sites will be governed by the then-current Privacy Policy.

StageAgent retains the right in its sole discretion to remove or delete, temporarily or permanently, any and all information, including personally-identifiable and non-personally identifiable profile and registration information, Submissions, and any other information collected from or provided by you. Please note that, at all times, you should update your personal information to provide us with current e-mail addresses.

Severability:

If any provision of this Privacy Policy is deemed invalid, unlawful, void, or unenforceable by a court or arbitrator of competent jurisdiction, then that provision shall be severed from this Privacy Policy, and the invalidity of the provision will not affect the validity or enforceability of the remainder of this Privacy Policy.

How to contact us:

You can contact us with any questions by sending an email to privacy@stageagent.com or at the following address:

• Chief Privacy Officer: Jason Engleman
• 210 Sylvan Way
• Emerald Hills, CA 94062

Last updated on January 30, 2023.